Give Simply will accept returns for merchandise in its original packaging, condition, and accompanied by the original order number within 7 days of delivery. Shipping charges are non-refundable.
Repackage the items you are returning and include your packing slip with the items you are returning circled. Use your own trackable and insured shipping method* and mail to:
189 N. Bascom Ave., Suite 100
San Jose, CA 89436
Attn: Web Returns
*Give Simply is not responsible for customer returns that are not received.
If you are not completely satisfied with your order, please call us 1-833-327GIFT
If you have any additional questions, please contact us at
If you are not completely satisfied with your purchase, we will accept returns for merchandise within 14 days of purchase. Return shipping costs are the responsibility of the purchaser. Items cannot be returned without a receipt or packing slip. With a receipt, we offer an exchange (Exchanges are in-store purchases only) or refund in the same manner in which the original sale was made for items returned. Cash will be refunded in cash. Credit will be issued on charge sales, and must be credited back on the same credit card used for the purchase. Checks will be refunded as a check from the corporate office within 45 days of the return date. Shipping charges are not refundable. Sale merchandise is not returnable for exchange or refund. Semi Annual Sale items are final sale and cannot be returned. Price adjustments will not be honored. See below for more information.
Unfortunately, once a custom order has gone to print and shipped, the order cannot be returned for a refund due to the nature of the product. However, if the order has been printed and there is an error in your wording or customization, we will work with you to fix and reprint the order at a 50% discount